| Hardware/Desktop Support: | Enter a hotline
to request help from a technician. (Technicians work Monday-Friday.) Review the Technical Assistance Policy |
| Order a Computer | Purchase a computer or get advice about what to purchase |
| Software/Email questions or email list
changes: |
Send email to: helpdesk@citadel.edu (Mon-Thu: 9am-5pm; Fri: 9am-3pm) |
| Day of Week | IT User Services - Help Desk Hours of Operation |
| Monday-Thursday | Bond Hall 253/258: 9am - 10pm and Daniel Library: 5pm - 10pm |
| Friday | Bond Hall 253/258: 9am - 3pm |
| Saturday | Student attendants/lab proctors - Bond Hall 253/258: 9am - 5pm |
| Sunday | Student attendants/lab proctors - Bond Hall 253/258: 2pm - 10pm |
| After hours Emergency Contact | Report emergencies-complete network outage, fire, or vandalism to Public Safety (Police) at front gate (Moultrie St.); 953-5114 |