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Summer Dean's Log for The Citadel School of Business Administration
Beginning this summer, The Citadel School of Business initiated a Dean’s Log as an update on ongoing CSBA accomplishments and challenges. The Log is published on occasion as developments warrant. We have six new Advisory Board members this year. They are:
Classes started on Monday, August 22, 2005 for our MBA students and Wednesday, August 24, 2005 for our cadets. We have seen a substantial number of new MBA students this summer, and 40 unexpected MBA students signed up at the August 1 deadline. This is good news, but we may need to realign our processes for next summer so that we are better prepared with sufficient classes for all students. The cadets all returned on Sunday, August 23, 2005. For the entering Freshmen, our enrollments appeared to be flat. We did have 162 sign up as pre-business majors. This number has been constant but almost always grows by the end of sophomore year. As I have said earlier, we really are focusing more on quality than growth in the undergraduate cadet program. With one-third of all cadets in the Business School, we have more than our share. The faculty also returned in August. We have five new faculty. Two are tenure-track, assistant professors: Liz Arnold in accounting and David Kuhlmeier in marketing. We have three one-year appointment visiting professors: Dr. Sam Berry in finance, Dr. Carl Betterton in management, and Dr. Doug Carnes in management. We are so pleased to have them all here and look forward to introducing them to you. You may have read that The Citadel has been declared a “ Hot School” by Newsweek. What good press for us! We are also excited about a number of personnel changes. Drs. Sheila Foster and Janette Moody were promoted to full professors and promoted to Lieutenant Colonel in the South Carolina Militia. Janette has also agreed to be our Director of AACSB Maintenance of Accreditation, a task that she is already shining in. Marna Stilley is now full-time as Academic Programs Administrator and Deputy Director of AACSB Maintenance of Accreditation. Connie Anthony became full-time as of September 1, 2005. Ray Johnson and his team of mentors have made a number of exciting changes in the Mentors Association. Their new Mentors Association brochure will be handed out at our next Board meeting. It is very well done. The Citadel School of Business Administration History was completed by our Graduate Assistants this last summer. It is now on our website at http://citadel.edu/csba/index.shtml. Also see the website for a new calendar and updates on our various initiatives. We have also found a new Capstone Business Simulation that we will use in our Strategic Management Course. Dr. Doug Carnes is teaching that course and is very excited about this simulation that draws on all business disciplines and forces students to work through business challenges in teams. We are also hopeful that this simulation will have a final exam (the company is working on this) that we can use in our Assurance of Learning and Outcomes Assessment activities. For my part I am busy not only here but in the Charleston community. I am now President of the Rotary Club of Charleston and Chief of Staff of the new Regional CEO Council. We had exciting speakers for our Leaders on Leadership: The Citadel Business School Leadership Forum for this fall. They are:
We had a Business School Fall Retreat on October 5 to rethink our MBA Curriculum. We do have our challenges. AACSB Maintenance of Accreditation is coming at us and we need to mobilize our faculty and staff to address this. Our on-line Citadel Business Network is moribund. We have not been successful in finding resources to sustain it. And of course, our largest challenge is raising money to meet our needs. The Citadel budget continues to challenge us. Bob Duckworth and I have been working hard on this. We have some interesting prospects, but unfortunately no huge announcements to make. All the Business School faculty and staff send you best wishes Most warmly,
Ethics, leadership shine during Leaders on Leadership forum
It is difficult to describe the goals of The Citadel School of Business Administration without the words leadership and ethics. When it came to creating a forum for business leaders, those two words stood out as a foundation for Dean Earl Walker. “We decided we needed to bring in guest speakers who would talk specifically to the business school and, more particularly, to our MBA students who met in the evening,” Dean Walker said. “We wanted to emphasize to them leadership and ethics, which is the center part of our mission.” Dubbed the Leadership Forum, these events were initiated in the spring of 2002. Dr. Dot Moore was the first director of the forum, and she brought in the first speakers. The first speaker was Charlotte Beers, who was then under the Secretary of State for Public Diplomacy. Beers was followed by Martha Rivers Ingram, who was chairman of the board for Ingram Industries, Inc. Today, the forum is called Leaders on Leadership, and while the name has changed, the focus on leadership and ethics is as prevalent as ever. Four forums are held per semester and are staggered so that one occurs each day of the week. This ensures that all MBA candidates are able to attend at least one of the forums. While the series is geared toward graduate students, undergraduates are welcomed. When Dr. Moore stepped down, Alex McMillan, Hipp Chair, took the reigns as director of the forum. McMillan, a former Congressman and Chief Executive Officer of Harris Teeter, was a natural in the position. With a career that has stood as a testament to leadership and ethics, he said he makes an effort to bring in leaders from all areas of the business world. McMillan said his goal is to show “business people showing leadership in non-leadership roles.” Diversity was evident in the four installments this fall. The forum featured Ted Dintersmith, a partner with Charles River Ventures; Peter Browning, who retired this year as Dean of the McColl Graduate School of Business at Queens College; Dr. Bernadine Chuck Fong, Dean of Foothill College; and Anderson D. Warlick, President and CEO of Parkdale Inc. The emphasis on leadership and ethics across industry lines was particularly evident in the presentations of Dintersmith and Fong. Ted Dintersmith is no stranger to ethics and ethical leadership. The venture capitalist told MBA candidates his story, one that defies the notion of an easy dollar and eschews the virtues of ethical business. Dintersmith and his four partners were given a $1.2 billion fund to invest, and the group would have made a substantial sum of money over 10 years. But the partners were confronted with the question, “How can we stay the course with this fund?” At the time, companies were taking in too much money, Dintersmith said, and many sectors were over-funded. Rather than take the money, make poor investments, and walk away from a potentially tragic investments with cash in their pockets, the five partners decided to invest a minimal amount, give the rest back to the various contributors and walk away with peace of mind. It was a “way to put real pressure on the industry,” Dintersmith said. Three years later, he said, “according to the fundamentals of business, we did it right.” While he admits the group’s decision to return the money may not have changed the industry, the ultimate result is defined in “how you feel when you look at yourself every day.” On the other end of the leadership spectrum is Dr. Bernadine Chuck Fong, who became the first female President of Foothill College, located in Los Altos Hills, CA. Fong detailed the qualities she feels are found in a great leader. “The most important thing about leadership is knowing when to do what,” she said during the forum. Fong emphasized the importance of knowing about one’s own self, knowing when to leave work at work, and knowing how to motivate employees. Most notable in her initiatives at Foothills College is her budgeting technique at the school. Fong utilizes a self-tithing approach to budget reductions. She and the many department heads meet, and she announces what the budget will be for that next year. The department heads then offer financial cuts to their own departments to reach the desired budget. This ritual creates trust and openness throughout the organization, she said, and it has been a success since she initiated the method over 10 years ago. This spring, another four leaders will descend upon The Citadel campus to emphasize the importance of leadership and ethics, regardless of industry.
Hipp Chair Alex McMillan links government, business for Citadel students
This spring, Alex McMillan will give out his last grade at The Citadel and step down as the W. Frank Hipp Distinguished Chair in Business Administration. In August, he will retire yet again. And while his tenure in the School of Business Administration may only have lasted three years, his accomplishments stand tall against the rest of his career, one that includes 10 years in Congress and six years as the Chief Executive Officer of Harris Teeter. As Hipp Chair, a position established by an endowment to the school, McMillan was charged with teaching undergraduate and graduate courses three days a week, organizing the Leaders on Leadership Forum, and building relations for the School of Business. McMillan received an undergraduate degree from University of North Carolina, Chapel Hill, and a MBA from Darden School of Business Administration, where he was a member of the second graduating class at the prestigious University of Virginia school. There was a consummate spirit of enterprise at Darden School while he was there, McMillan said, created by its recent creation. It is this spirit that has fed his work over the years. As an Army serviceman, McMillan’s interest in the relationship between government and business was born. Over the years - particularly while serving the 9 th District of North Carolina in Congress - this interest grew. He served as a member of the Committee on Energy and Commerce and was a delegate of the NATO Assembly. While chairman of the Committee for Economic Cooperation, he worked to build relations between the Eastern Block and the Soviet Union. McMillan eventually left Congress out of frustration, he said, since the job involved “more politics than service.” He and his wife eventually moved to Charleston to be closer to their children. His son-in-law suggested he apply for the job of Hipp Chair because it seemed to fit his interests and qualifications. The job description cited experience in “complex organizations,” and, McMillan said, “I have certainly been a part of complex organizations.” McMillan enjoys relating politics to business for his students during the two classes he teaches, including Managers Taking Action and Business, Government, and Society. “I think it has been great for me,” he said, “and the students have benefited from me.” McMillan said he has enjoyed his experience at The Citadel, and although his contract will end this summer, he hopes to continue to be involved at the college in some capacity. “There are not too many practitioners that want to go back and teach,” he said. “Leadership is better taught by example than by reading.”
On a Mission: Charting a course for the School of Business Administration
When Dean Earl Walker arrived at The Citadel in 2001, he found a two paragraph mission statement for the School of Business that seemed to include eight sentences. “I just couldn’t understand it,” he said. “It was just everything to everybody.” Dean Walker asked a faculty committee chaired by Dr. Janette Moody to come up with a mission and a set of values for the business school. Using the book “Built to Last” by James C. Collins and Jerry I. Porras as a foundation, the group spoke with every member of the faculty and staff and consulted The Citadel’s mission statement. They eventually derived a mission statement and set of values which went to the faculty for discussion in the fall of 2001. The mission statement, in its final form, states, “The mission of The Citadel School of Business Administration is to educate and develop leaders of principle to serve a global community.” Dr. Moody said the group wanted something that was timeless and as relevant when it was created as it is today. “We wanted something broad enough yet specific enough,” she said. The values of the school’s mission are dubbed a “covenant,” said Dean Walker. In Max Dupre’s book “Leadership is an Art,” the author talks about the development of a covenant within an organization made up of core values to which members of the organization are committed. The input from much of the faculty and staff in the School of Business added to the importance of this covenant. “We were so pleased to have so much faculty input,” said Dr. Moody. The mission statement of the School of Business Administration is visible in each room in the School of Business, to remind both students and professors of the values to which the organization is committed.
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In this issue: Summer Dean's Log for The Citadel School of Business Administration Ethics, leadership shine during Leaders on Leadership forum Hipp Chair Alex McMillan links government, business for Citadel students On a Mission: Charting a course for the School of Business Administration Business students offer helping hands to the hurricane ravaged Gulf Coast Austria offers insight into international business Washington Campus opens door to U.S. government Business students offer helping hands to the hurricane ravaged Gulf Coast
Karen Shuler left Charleston on November 19 with a group of cadets, and headed for the hurricane ravaged town of Waveland, Miss., which was ground-zero for Hurricane Katrina. She knew the difficulties the group would encounter while offering relief to the people of the community. Her goal in helping others was to teach students skills in problem solving and team building.
Shuler, an adjunct professor at The Citadel, has made four other trips to areas devastated by hurricanes, including two trips to North Carolina and two trips to Florida. In the past, these trips have served as final examinations for students in her Organizational Problem Solving and Team Building classes. This year, the trip was situated over the Thanksgiving holiday, making it a volunteer-affair for those willing to sacrifice their holiday to help those in need. “Because the courses are heavily experiential and depend on physical activity for a lot of the lessons, it made sense, in order to evaluate their learning and utilization of the lessons, that I observe them in action,” she said. Organizational Problem Solving is based on principles developed at the Sloan School of Management at MIT. The first publication, “The Fifth Discipline,” was a bestseller. “There is nothing new with management, it is just getting people to apply the stuff, that’s what is new,” Shuler said. “They have a really great approach: ‘Let’s not sit here and play the blame game, let’s solve problems.’” In Team Building, the challenge is in actually using the skills, Shuler said. The relief trips have provided a firm basis for these students, she added, particularly in emphasizing the challenge of “not only being willing to be held accountable for oneself, but being willing to do that with others.” “The results of the trips have been pretty amazing,” Shuler said. On one trip to Florida, the cadets were asked to enter condominiums and clean them out, and, in turn, the contractor gave the owners of the condos a $500 break on the cost of the clean-up. “We ended up saving them, in total, something like $14,000 or $15,000.”. This trip offered a similar experience, and delivered Shuler and a group of cadets for eight days, twice as long as previous trips. The longer period allowed the group new opportunities. In the past, the trips have been funded entirely through student lab fees. This trip was all-expenses paid with engine manufacturer Pratt & Whitney serving as the major underwriter. The trip was fully funded for both participants and for additional needs while there, including tools, among other items. The city of Charleston Police Department allowed the group to use a bus to travel to Mississippi and back. Shuler said her motivation for organizing these trips was her experience during Hurricane Hugo “and the associations that came out of that for me. I have long term friendships that came from people who did the same thing we’ve done.” She feels these trips will lead to bigger and better projects in the future. She hopes that the School of Business can create a clearinghouse that can connect people in need with resources in the Charleston area.
Austria offers insight into international business
Since 2000, Dr. Donald Sparks, Professor of International Economics for the School of Business Administration at The Citadel, has spent his summer’s teaching economics to students at Stetson University’s School of Business Summer Program in Innsbruck, Austria. So it was natural that he took Citadel MBA candidates to experience business in the European country. For four weeks in the summers of 2003 and 2004, Sparks took a group of students to Innsbruck for a program in International Business. While there, students were involved with research projects and other course work. Done in conjunction with Stetson University, Sparks said it was a “wonderful opportunity,” not only for the educational aspects, but also the cultural possibilities. “Austria’s in the center of Europe so you can travel to eastern Europe or western Europe, north or south,” he said. The students resided in student dorms, with students paying tuition and room and board. Instruction was in English, although German is the language in Austria. Students attended classes Monday through Thursday, and weekends allowed for travel and recreation. Sparks said there is always the possibility that the trip could be offered again, but “it’s driven by student demand.” He said the trip requires anywhere from six to 10 students to make the trip worthwhile. The trip is part of The Citadel School of Business Administration’s program for international education. Last year, students traveled to Egypt, and this December, a group of MBA candidates had the opportunity to travel to London and Paris.
Washington Campus opens door to U.S. government
Understanding Washington, D.C., is pivotal in understanding business. From economics to finance to politics that affect corporate America, the nation’s capital is a veritable hub of all things business. To give MBA candidates a glimpse into this vast and complicated world, the Washington Campus was established in 1978. A consortium of the business schools of 17 prominent U.S. universities, the Washington Campus is a non-profit educational organization committed to educating graduate business students and corporate executives on the decision-making processes of the U.S. government. Since its inception, some 3,400 MBA students from the member schools have enrolled in elective courses for graduate credit. Ronii Bartles, an MBA candidate in The Citadel School of Business Administration, has seen the benefits of the Washington Campus. A native of Washington D.C., she attended a program at the campus, adding the three-hour, one week course to her continuing studies at The Citadel. Originally from the Washington area, Bartles was returning home for the Memorial Day weekend, and the Washington Campus seemed an excellent opportunity. “It is not something that I normally would have picked for myself as an elective,” she said. “The driving force for me is you get three credit hours in one week.” Once there, she found that it offered great insight into the merits of business. “I learned so much,” she said. “By the time you leave you are like, ‘Oh, I want to work in Washington.’ It is so interesting.” Bartles said the course has helped with her studies at The Citadel, particularly in business law since it gives insight into how a bill is formed and how it goes through Congress. A course at the Washington Campus includes not only a vast number of speakers but trips to financial hubs like The Fed, among others. The Washington Campus offers opportunities for MBA candidates at The Citadel throughout the year. Information on the Washington Campus can be found at www.washcampus.edu.
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