Student Account Financial Holds

Delinquent Student Accounts Policy (5-005)

Students with a “hold” on their account should first check the status of the account on My Citadel Portal. If the student owes for a prior term or current term and it is after the payment due date for the term, a financial hold may be placed on their student account.

Financial Holds may be attributed to outstanding balances from a prior or current academic period; adjustment for financial aid; return of funds to an NSF (Nonsufficient funds) payment that was returned from a financial institution etc. These are a few examples in which a financial hold is placed on a student’s account. This is set on a student account by Student Business Services and will deter a student from registering for future courses and/or receiving their diploma. Once the financial holds are set on a student account, it remains active until the outstanding balance is paid in full.

If the balance is reduced to below $500, the system will automatically remove the hold. The system updates hourly.

For further assistance, students can contact Student Business Service office at 843-953-5254 or by email at SBS@citadel.edu.