Telecommunications

Telephone Service Orders will be worked within 5 business days of being submitted. If you need an order worked sooner, please let Telecommunications know that date. Orders requiring a technician with less than 24 hours notice will be charged a $60.00 expedite fee.

 

Types of Requests:
New Service - check for available telephone outlet
Move in current service - check for available telephone outlet
Change in current service
Wiring requests
Trouble / Repairs


New Service - Below is the information our office will need to process your request:
(check for available telephone outlet)

Department Name
Account number
On-site Contact name
On-site Contact phone number
Order requested by
Phone number
Name for display screen
Set type: analog / digital
*If digital, what set type do you need?

Building
Room
Long distance capable: YES / NO

Voicemail: YES / NO
1.) Voicemail picks up after 3 rings. When callers press 0, what number answers the call (0-out point)?
2.) Redirect voicemail to another phone number after 3 rings. If so, which number?

Brief Description of request
*Digital sets are charged a monthly maintenance fee.

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Move in current service - Below is the information our office will need to process your request:
(check for available telephone outlet)

Department Name
Account number
On-site Contact name
On-site Contact phone number
Order requested by
Phone number

Phone Number being moved
Set Type: analog / digital

Move FROM
Building
Room

Move TO
Building
Room

Brief Description of move

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Change in current service - Below is the information our office will need to process your request:

Department Name
Account number

On-site Contact name
On-site Contact phone number

Order requested by
Phone number

Phone Number being changed
Phone Location
Building
Room

Set Type: analog / digital
Brief Description of change

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Wiring requests - Below is the information our office will need to process your request:
Department Name
Account number

On-site Contact name
On-site Contact phone number

Order requested by
Phone number

Location
Building
Room
Brief Description of request/scope of work and any drawings

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