Telecommunications

Dialing Instructions

On-campus - dial 3 + last four digits of the telephone number
Off-campus - dial 9 + the 7 digit telephone number (You must dial 9 to get an outside line)

Long distance – dial 9 + 1 + (area code) + the 7 digit telephone number

Faculty and Staff must request International dialing access
International – dial 9 + 011 + country code + city code + local telephone number + # (pound)

Example for calling Naples, Italy:
9 + 011 + 39 + 81 + xxx-xxxx + # (pound)

Check the BellSouth Directory for country codes and city codes or click here.

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Faculty/Staff Voicemail
Click here for a copy of the voicemail guide.

To INITIALIZE your mailbox from YOUR telephone:
1.) Call the Voice Mail Extension 3-2020.
2.) Listen to the prompts and have your permanent password (4 – 15 digits) ready and enter when prompted.
3.) The system will ask you to state your name -- enter when prompted – first name then last.
Have your personal greeting ready when prompted *.

*Note: you will have the option to select a “standard system greeting”. The personal greeting is usually much friendlier and more informative for your callers. The standard greeting simply says:

“Your call has been forwarded to an automated voice message system. (Your name) is not available. At the tone, please record your message. When you are finished, you may hang up or press 1 for more options”.

Sample Greetings:
Hello, this is ______. I’m sorry I missed your call, but if you will leave your name, telephone number, and a detailed message, I’ll get back to you as soon as possible. If you would like to speak with someone immediately, please press 0.

Hello, this is ______. It is Monday, October 6, and I will be out of the office today. Please leave your name, telephone number, and a detailed message and I’ll get back to you as soon as possible.

Hello, this is ______. I will be out of the office all week. I will check my messages periodically, however, Mary Smith will be handling my accounts and you can reach her at 953-XXXX. If you would like to speak with someone immediately, please press 0.

ACCESSING THE VOICEMAIL SYSTEM
From YOUR Telephone:
Call extension 3-2020.
Hear YOUR NAME.
Enter your password.
Press # (pound)

From OUTSIDE the office:
Call 953-2020.
Hear the “System Greeting”.
Press # (pound)
Enter YOUR mailbox number
Enter your password.
Press # (pound)

From SOMEONE ELSE’S Telephone:
Call extension 3-2020.
Hear THEIR NAME.
Enter * (asterisk)
Enter YOUR mailbox number
Enter your password.
Press # (pound)

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Cadet Voicemail
To INITIALIZE your mailbox from YOUR telephone:
1.) Dial the Voice Mail Extension, 3-2020.
2.) Press *
3.) You will enter your assigned mailbox number (1-XXXX) when prompted.
4.) Follow the prompts and have your temporary password ready to enter (100199 or 991001).
5.) You will then reassign your mailbox a permanent password (4 – 15 digits).
The system will ask you to state your name -- Cadet _______. Have your personal greeting ready when prompted *.

Note:
A specific personal greeting is required per the Blue Book.

*Required Personal Greeting:
Hello, you have reached Cadet (name), title or position. (example Bravo Company Commander). I am unable to come to the phone right now. Please leave a message at the tone.

ACCESSING THE VM SYSTEM
From YOUR Telephone:
1.) Call the voicemail extension 3-2020.
2.) You will hear a prompt to “Please enter your password or if you’ve entered the wrong mailbox number, press *
3.) Press * as directed.
4.) Enter your mailbox number (1-XXXX). You will hear your recorded your name.
5.) Enter your password.

From OUTSIDE Campus:
1.) Call 953-2020 or (843) 953-2020.
2.) Hear the “System Greeting”.
3.) Press # (pound)
4.) Enter your mailbox number (1-XXXX).
5.) Enter your password.

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