The Citadel Online Support Resources
Supporting student success is a priority at The Citadel, and that includes our online students! Whether you are distance learning or on campus, you will have access to essential support resources. Explore the resources available to you as you work to earn your degree online at The Citadel and discover ways to connect and engage with the broader campus community.
Getting Started
Orientation
- Prepare for success by participating in our online orientation program. You’ll receive a comprehensive introduction to The Citadel’s academic policies, technology platforms and campus culture.
- Review the New Student Checklist
- Explore Student Services/Organizations
- Access Orientation information
My Citadel Portal
- My Citadel is the portal where you can register for classes, pay tuition and fees and access your student information such as class schedules and enrollments, financial aid, account standing and more.
- Your login information will be sent to you via email once you are accepted into your program of study. Once logged in, click the Student tab to access your student information.
- my.citadel.edu
How To Guides
- Step-by-step instructions to help you navigate essential systems like Canvas, MyCitadel and Student Email. Whether you’re learning how to register for courses or submit assignments, these guides will assist you.
- Explore Guides
Important Dates
- Stay on track with The Citadel’s academic calendar. Find deadlines for registration, financial aid, add/drop periods and more.
- Visit the Master Calendar
- Explore Academic Calendars
Academic Support
Course Catalog
- Explore The Citadel’s complete listing of courses, program requirements and course descriptions.
- After registering for classes, you can adjust your class schedule any time during the add/drop period on a space-available basis by going to the Registrar block in MyCitadel.edu. Requirements and refund policies for dropping a class vary.
- Browse the course catalog
Library
- Access the Daniel Library’s robust digital resources, including e-books, research databases, journals and more. Librarians are available for virtual consultations to assist with research and citations.
Student Success Center
- The Angela W. Williams Student Success Center (SSC) is here to support your success at The Citadel. The SSC offers a range of services for both undergraduate and graduate students, including academic coaching, services for students with disabilities and dedicated mathematics and writing labs.
Registrar’s Office
- Handle administrative tasks like registering for classes, requesting transcripts or managing your student records with the Registrar’s support.
- Visit Registrar
For additional information, please visit The Citadel’s Academic Resources.
Student Services
The Citadel Graduate College
- The Citadel Graduate College (CGC) oversees all graduate programs, undergraduate transfer programs and online programs at The Citadel. CGC is dedicated to providing flexible and rigorous academic opportunities that meet the needs of working professionals and non-traditional students. Whether you’re pursuing an advanced degree, transferring as an undergraduate or completing an online program, the CGC ensures you have the resources and support needed to achieve your academic goals. From academic advising to graduate-specific career services, we provide comprehensive resources to graduate students.
- Contact CGC
Student Business Services
- Manage your tuition payments, fees and other financial services through the Student Business Services (SBS) Office.
- Online Payment Portal Instructions
Career Center
- The Citadel Career Center is dedicated to helping all students take the next step in their march towards the future through exploration, preparation and engagement, including students in online programs.
- Online students are encouraged to use the resources on their website, call or set-up an appointment.
The Veteran Student Success Center
- The Veteran Success Center offers support and resources to veterans, active-duty service members and their families. Learn how to maximize VA benefits, financial aid and academic support tailored for veterans.
- Veteran Student Resources
- Veteran Educational Benefits
Technology and IT Support
- The Center for Excellence and Innovation in Teaching, Learning, and Distance Education (CEITL) supports educational technology for students and instructors.
- CEITL Contact Information: (843) 953-TEAM | ceitlde@citadel.edu
- The Information Technology Services (ITS) department assists with any technology related issue including troubleshooting for Canvas, Zoom and student email and technical support for software systems.
- ITS Contact Information: 843-953-HELP(4357) | helpdesk@citadel.edu