All students must set up a direct deposit link to his or her checking account. This is helpful in cases in which a student regularly receives a refund of financial aid or receives other refunds, such as those resulting from overpayment. A common cause of overpayment is dropping classes and/or labs after tuition has been paid.
Once direct deposit is set up, all refunds will be directed to the student’s checking account. With this option, students will receive refunds 24-48 hours after the refund is generated.
To set up direct deposit, follow these steps:
1. Log into My Citadel Portal
2. Locate the Student Business Services card.
3. Click “Make a Payment and Review Billing Information”.
4. You will be redirected to TRANSACT PAYMENT portal page. You will then need to Click on “I agree”.
5. You will then be redirected to commerce.cashnet.com, our online billing and payment portal. From the Menu in the left column – select “My Account“
6. In the “Direct deposit refunds” section, select “Sign up”. You will then need to Agree to the terms and conditions by entering your Student ID as your electronic signature and then click on “Continue“.
7. For the next steps in setting up your bank account for the electronic refund, you will need your bank’s routing number, your bank account number and the name of the account holder.
EXAMPLE TO LOCATE YOUR ROUTING AND BANK ACCOUNT INFORMATION
